According to the Records Management Association of Australasia's National Vice President, David Pryde, New ABC Managing Director, Mark Scott's focus will be an easy target if supported by sound records & knowledge management principles.
In an industry where paper, sound, picture and video media are diverse, the conversion to a single electronic repository which can be accessed by staff and/or the public depending on security will have an attractive impact on the bottom line. One way that Mr. Scott’s vision can fail is by not employing a sound records management strategy to support the digital front-end.
Whether paper based or electronically created, an organisation needs to identify and capture records of continuing value. This means that authors or publishers can store information and have a good idea where to find it again, and retrieval costs are reduced. The digitizing of the "Corporate Memory" into one repository, supported by a robust, functional taxonomy or classification system will lead to streamlining of workflows and a more efficient, productive organisation.
A knowledge management or content management system supported by these basic records principles will promote big savings in the reduction of fax, courier and off site retrieval, according to Mr. Pryde. The knowledge environment allows multiple access to documents, ensures the organisation's information is secure, tamper proof, available to all and opens the door to interoperability and e-service delivery.
For more information about the Records Management Association of Australasia contact kate.walker@rmaa.com.au
Tuesday 23 May 2006